Official Documents

Privacy Policy BJ88 — Our Commitment to Protecting Your Personal Data

BJ88 treats privacy not merely as a legal obligation — it is part of the trust you place in us. This document clearly explains how we handle your information from start to finish.

Updated: 1 January 2026
Version 3.1
Malaysia PDPA Compliant

Six Privacy Principles at the Core of BJ88

Every data-related decision at bj88 is made on the basis of these six core principles. Not just a policy on paper — it is how we actually operate every day.

Minimum Necessary Collection

BJ88 only collects personal data that is strictly necessary for the services you use. We do not collect excessive information or data irrelevant to platform operations.

End-to-End Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banks worldwide. Sensitive data is stored in fully encrypted format.

Data Control Is in Your Hands

You have the right to access, correct, transfer or request deletion of your personal data at any time. Data requests can be initiated directly from your account panel.

No Sale of Data to Third Parties

BJ88 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a product we deal in.

Restricted Access Within the Organisation

Only BJ88 staff with a legitimate business need are granted access to your personal data. All access is logged and periodically audited to ensure no improper use occurs.

Data Breach Notification

In the event of any security incident involving your personal data, bj88 will notify you within the timeframe required by applicable law, along with the steps being taken to address it.

Quick Summary: BJ88 collects only the data it needs, never sells it to anyone, protects it with industry-grade encryption, and gives you full control to access or delete your own data. Read on for full details.

1 Introduction & Scope of This Policy

This Privacy Policy explains how BJ88 ("we", "Platform" or "Company") collects, uses, stores, discloses and protects your personal information when you use our platform — including the bj88.phd website, iOS and Android mobile apps, and all related services.

This policy applies to all BJ88 platform users regardless of how you access it. By registering an account or continuing to use the platform after an update notice is given, you agree to the practices described in this document.

BJ88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all other applicable data protection laws. We are committed to handling your data with complete trust and responsibility.

Malaysia PDPA: As a platform serving users in Malaysia, bj88 fully complies with the provisions of the Personal Data Protection Act 2010. This means you have legally enforceable rights regarding the personal data we hold about you.

2 Types of Data We Collect

BJ88 collects your personal data through several different channels. Below is a breakdown of the types of data we collect and their sources:

Data Category Example Information Data Collection Sources
Identity Data Full name, IC/passport number, date of birth, gender Account registration, KYC process
Contact Data Email address, phone number, mailing address Account registration, profile updates
Financial Data Bank account number, bank name, account holder name Withdrawal method registration
Transaction Data Deposit history, withdrawals, wagering activity Automatic platform usage
Technical Data IP address, browser type, operating system, device Automatic system logs
Usage Data Pages visited, session duration, features used Platform cookies and analytics

We do not collect sensitive data categories such as health information, political views, religious beliefs, or biometric data except in very specific circumstances and with your explicit consent.

3 How We Use Your Data

BJ88 uses your personal data on a lawful basis — whether to fulfil a contract with you, comply with legal obligations, protect our legitimate interests, or based on your consent. The purposes for which we use your data are:

  • Account management: Verifying your identity during login, managing account settings, and processing account-related requests.
  • Transaction processing: Processing deposits, withdrawals, and other financial transactions securely and accurately.
  • KYC/AML Compliance: Meeting legal requirements related to customer identity verification and anti-money laundering.
  • Customer support: Handling your inquiries, complaints, and support requests effectively.
  • Platform security: Detecting and preventing fraud, unauthorized access, and suspicious activity.
  • Service improvement: Analyzing usage patterns to improve performance, interface, and user experience.
  • Service communications: Sending transaction notifications, policy updates, and important technical information.
  • Marketing communications: Sending promotional information and offers — you may unsubscribe at any time.
Guarantee: BJ88 does not use your data to make automated decisions that significantly affect you (such as rejecting a withdrawal) without human review. Every important decision involves assessment by trained staff.

4 Sharing Data with Third Parties

BJ88 does not sell or rent your personal data to any third party. However, there are specific circumstances where we may need to share your data with selected parties:

  • Payment service providers: Transaction information that must be shared with payment processors, banks, and e-wallet providers to complete your transactions.
  • Technology service providers: Companies that help us operate the platform — such as cloud computing, analytics, and infrastructure services — are bound by strict confidentiality agreements.
  • Regulatory authority: Information required by law to be submitted to regulatory bodies, law enforcement agencies, or courts when lawfully ordered.
  • Fraud investigators: In cases of suspected fraud or financial crime, relevant information may be shared with authorities conducting an investigation.

All third-party service providers we engage are contractually required to meet data security and confidentiality standards at least equivalent to bj88's own, through binding data protection agreements.

5 Data Storage & Security Measures

Your personal data is stored on servers protected by comprehensive, multi-layered security measures. BJ88's data storage infrastructure is designed to ensure the confidentiality, integrity and availability of data at all times.

Technical security measures we implement:

  • Data encryption in transit using the latest TLS 1.3 protocol.
  • Data encryption at rest for all sensitive data.
  • Role-based access control (RBAC) ensuring each staff member can only access data relevant to their responsibilities.
  • Continuous 24/7 security monitoring with automated intrusion detection systems.
  • Regular penetration testing by independent security firms.
  • Encrypted data backups stored at geographically separate locations.

Data retention period: BJ88 retains your personal data for as long as necessary to fulfil the purpose of collection or as required by law — typically between 5 and 7 years for financial records under Malaysia's AML/KYC requirements.

Data Deletion: When the retention period expires or you submit a valid deletion request and there is no legal obligation to retain the data, BJ88 will securely delete or anonymise your data within 30 days.

6 Cookies & Tracking Technologies

BJ88 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance and support essential functions. The types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions and security. Cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information about how you use the platform to help us make improvements. This information is aggregated and does not identify you personally.
  • Functional cookies: Remembering your preferences such as language, display format, and interface settings to provide a more personalized experience.
  • Analytics cookies: Helping us understand usage patterns and improve platform design. Analytics data is processed in aggregate form.

You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect some platform features, though core functions such as login and transactions will continue to work.

7 Your Rights as a BJ88 User

Under applicable data protection laws, you have the following rights regarding personal data held by BJ88:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your data subject to applicable legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Request your data in a structured format that can be transferred to another service provider.

Right to Restriction

Request restriction of your data processing while another request is under review.

How to Submit a Request: To exercise any of the above rights, contact our Privacy Officer via live chat on the platform or by email at [email protected]. We will process your request within 30 calendar days.

8 Children's Data Protection

The bj88 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If you become aware that someone under the age of 18 has registered a bj88 account or provided us with their personal data, please contact us immediately so we can take appropriate action, including deleting that data and closing the account.

BJ88 performs age verification during the registration and KYC process to ensure our platform is only accessed by age-eligible users.

9 Cross-Border Data Transfers

In the course of its operations, BJ88 may store or process your personal data on servers located outside Malaysia. This may occur when we use cloud computing services or infrastructure providers operating across multiple geographic locations.

All cross-border data transfers are conducted with adequate safeguards in place, including:

  • Ensuring the recipient country maintains an equivalent or higher level of data protection.
  • Executing appropriate data transfer agreements with the relevant providers.
  • Applying additional technical safeguards such as supplementary encryption for data transferred across borders.

10 Changes to This Privacy Policy

BJ88 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to how we operate. The "Updated" date at the top of this document indicates when the policy was last reviewed.

When we make significant changes, we will notify you via an in-platform notification or email to your registered address. For minor changes, we encourage you to review this page periodically.

Notice of Changes: Continued use of the bj88 platform after receiving notice of Privacy Policy changes will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request deletion of your data.

11 Contact the bj88 Privacy Officer

BJ88 has appointed a Data Protection Officer responsible for ensuring privacy policy compliance and handling personal data requests from users.

You can reach our Privacy Officer via:

  • In-Platform Live Chat: The fastest option — available 24 hours a day, 7 days a week. Select the "Privacy & Data" category when starting a chat session.
  • Privacy Email: [email protected] — For official requests regarding data access, correction, or deletion. Response time within 2 business days.
  • General Support Email: [email protected] — For general enquiries regarding privacy and data usage.

If you are not satisfied with our response to your privacy request, you have the right to file a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory authority in your country.

Thank You for Your Trust: Your privacy is a trust we take seriously. This policy is more than a legal document — it is our commitment to you that your personal data will always be handled with respect, integrity, and responsibility by the entire bj88 team.

A Platform That Respects Your Privacy — Register Now

Your data is protected, your privacy respected. Join over two million players who trust BJ88 as their preferred gaming platform in Malaysia.

This platform is for users aged 18 and above only.

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